This policy explains how Aqaar (“Aqaar”, “we”) collects, uses and protects the personal data you provide through this website, in line with the Personal Data Protection Law of the Kingdom of Saudi Arabia.
Data we collect
When you submit the trial or contact form, we collect only the data you provide yourself:
- Full name, mobile number and email address.
- Company name, organisation type, number of units and city (optional).
- The content of your message and your request type.
This website does not use advertising cookies or marketing trackers. Our hosting provider may set strictly necessary technical cookies for security and attack protection.
Why we process it
- To respond to your request and contact you about it.
- To set up your trial account and provide the quote or demo you asked for.
- To improve our services and understand our customers' needs in general.
We process your data based on the consent you give when submitting the form, and we won't use it for any other purpose without informing you.
Sharing
We never sell or rent your data. We may use trusted technical service providers (such as hosting and email services) to process data on our behalf under contractual obligations to protect it, and we may disclose it where required by law or a competent authority.
Retention and security
We keep request data only as long as needed for these purposes or as required by law, then delete or anonymise it. We apply appropriate technical and organisational controls to protect it from unauthorised access or use.
Your rights
Under the Personal Data Protection Law you have the right to:
- Be informed about how your data is collected and processed.
- Access your data and obtain a copy of it.
- Request correction, completion or updating of your data.
- Request destruction of your data once it is no longer needed.
- Withdraw your consent to processing at any time.
To exercise any of these rights, email us at info@aqaarapp.net and we will respond within the statutory timeframes.
Contact us
For any questions about this policy: info@aqaarapp.net or +966 57 936 0549.
Changes to this policy
We may update this policy from time to time and will publish the updated version on this page with its last-updated date.